Website privacy policy

This policy describes the privacy practices on our websites. By "websites" (or "sites") this description refers to groups of pages within the solveres.com domain. 

We use cookies on our websites to assist us in content personalization to improve your experience and learn what future updates need to be made. When you visit our sites, you agree to the use of such cookies. If you do not want us to place cookies on your device, we recommend that you update your browser settings accordingly, use private browsing when visiting our site, or make use of tracking protection tools.

Some cookies are required for proper functioning of the site or for security reasons, and are always set. For the sake of keeping this document relevant, such essential cookies are not discussed herein.

Website personalization and development

The information collected via cookies and other web technologies helps us understand when and how visitors discover, interact with, and leave our websites. We then use this information to

  • improve the visibility and usability of our sites,
  • locate and address technical issues you might experience,
  • and to deliver customized and relevant content to you.

We generate statistics and aggregate reports for internal use, as well as for sharing with Solveres group companies, partners, and subcontractors. Our third-party web analytic providers may also create and publish aggregate reports of the data collected. The statistics and aggregate reports do not contain any data that could be linked to an individual website visitor.

We do not use cookies to identify you as an individual, nor connect visitor IP addresses to individual users. However, if you have voluntarily submitted your contact information to Solveres — when purchasing a product, downloading a product trial, completing a survey or entering a contest, for example — we may, with your consent, tie your website usage to your individual record through the use of cookies. If you are a visitor interested in our corporate-oriented communication, this will also include your previous browsing on Solveres websites. 

Web marketing activities

The data we collect can also be used for marketing purposes. Information about the pages you have visited or the products you bought in the past helps us market more relevant services to you in the future.

We do not sell your personal data to third-party advertisers. Information that is not personally identifiable may be shared with our advertising or business partners. They may also use cookies to track what advertisements you have seen and what products or services you appear to be interested in.

General information about cookies

Cookies help us collect information about the use of our website. This information includes, among other things,

  • the web browsers and operating systems used,
  • the domains of referring sites (traffic origin),
  • the date, time, number, and duration of visits,
  • which pages or elements within pages were viewed,
  • which links, buttons, or other items were clicked,
  • and what was typed into text fields in forms.

Cookies may contain IDs, typically random strings of numbers and letters, that are unique to your browser. This helps us recognize your browser when you visit our website again. Cookies are also used to track your reaction to emails sent to you, so that we know whether we have been successful in relaying the messaging to you.

Third-party websites

We are not responsible for any third-party websites you enter via our website, and their practices are not covered by this policy. Our personal data policy does not cover data collected by any third-party websites, so you should read the privacy statements of those websites carefully.

Solveres does not control cookies from third-party websites. The third parties are responsible for how these cookies work and how the personal data is processed.

The practices related to accepting or blocking third-party cookies vary by marketing campaign and are defined by the third party and applicable laws.